About ARA

ARA is a dynamic, state of the art business outsourcing operation, with vast cross-industry expertise. We have emerged as a leader in the accounts receivable, customer service industry and sales, serving a list of distinguished, blue chip Private & Public sector clients in South Africa and surrounding countries since 2001.

Services

A host of necessary Technology, Skill, Knowledge and Resources are required to effectively and sustainably maintain a culture of excellence in today’s particularly challenging customer engagement environment. We provide a host of Debt Management, Customer Solutions and Telesales to a broad spectrum of clients.

Technology

Our cutting edge system drives performance and productivity to maximise returns. Our professional IT team have extensive experience in implementing and adapting processes to meet the various needs and strategies of our clients.

Debt Management

Managing outstanding debt from non-paying customers is vital to the success of your business.

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Telesales

ARA Direct has its roots in sales through customer experience excellence.

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Customer Solutions

We can manage all customer interactions for your organisation, improving your customer relations.

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